Phillip Allen - Desktop Support Specialist | Helpdesk Support Specialist


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About Me:


I migrated to the United States in February of 2010 from Jamaica where I was first bitten by the computer programming bug. I have had a love of Programming and the Unix/Linux Operating System since University which is where I initially studied Software Design and Development and was awarded an Associates degree for same after just one year! Upon graduation my first impulse was to pursue a Bachelor's degree in Computer Science but due to circumstances beyond my control, I had to work instead and found employment at one of the local high schools as a Computer Lab Technician. This turned out to be a blessing in disguise, because although I was not studying full time the hands on work and the research I needed to do in order to help my students was as good as a college course and a lot more fulfilling. I worked and at the same time made the time to develop my System Administration skills. I worked for three years after which I migrated to the United States. Fortunately for me, I have been working as a Tier II Helpdesk Support Technician at a globally renowned media company since arriving and have excelled in my position, one of the reasons for this is due to the passion I have for my work because to me this is not work it’s being paid for what I love! My immediate goal is to pursue my degree in Programming that I had to put off before and I have set myself the future goal of being the Program Administrator for a multinational corporation.

On my days off I enjoy playing with linux systems, shell scripting, crontabs, automating with Expect/Tcl/Tk, network security testing and hardening. If computers are my first love then pool is my second, so I play every chance I get and am a member of my local Billiards team and I'm also a member of the American Poolplayers Association and since I'm from the "Islands" soccer is a part of me and I occasionally play with friends in the summer at our local park.

International Tech News:


::Do unto others as you would want them to do unto you::::::A computer is like an Old Testament god, with a lot of rules and no mercy::